Editorial
Reviews
Book Info
By spending just minutes a day with this one clear,
concise book, you can learn everything from creating a script; to
recognizing when not calling a prospect can increase your sales
productivity, to practicing the ten traits of world class salespeople.
Softcover.
About the Author
Stephan Schiffman is America's most renowned sales
trainer. He is the author of numerous bestselling sales books, including
Cold Calling Techniques (That Really Work!) and The 25 Most Common Sales
Mistakes. Mr. Schiffman is also the president of DEI Management Group,
Inc., and has trained more than 300,000 salespeople. He lives in New
York City.
Book Description
If you've got ten minutes a day, you can make a
telesales breakthrough!
By providing one concise, easy-to-read chapter for each daily coffee
break, Stephan Schiffman's Telesales, Second Edition has the power to
transform your career and help you post noticeable increases in your
numbers in just ten working days and transform your career after a mere
twenty-one.
Stephan Schiffman has coached thousands of sales teams across the
country to improve their telesales performance. He knows exactly what
works and doesn't, and in this completely revised second edition, he
shares with you all of his insider's secrets, including how to:
Master the five ways you can increase your income
Track your numbers . . . and use them to your advantage
Evaluate your performance effectively . . . so you hit your own goals
Gain control of the call
Leave effective phone messages
Use "how" and "why" questions to your advantage
Learn what's going on in the prospect's world
Understand the four types of negative responses . . . and find out how to get past each one
Turn small adjustments in your performance into large income gains
By spending just minutes a day with this one clear, concise book, you
can learn everything from creating a script; to recognizing when not
calling a prospect can increase your sales productivity, to practicing
the ten traits of world class salespeople. In this highly competitive
world where the obstacles against telemarketers continue to become
increasingly daunting, you can't afford not to have these tools in your
sales arsenal! |
|