Reverse Phone Directory > Books > Telephone Skills for Business Success
	The Phone Book: Telephone Skills for Business Success Student Text by Judith E. Fisher List Price: $28.72 Your Price: $28.72
Editorial Reviews Book Description The Phone Book takes a hands-on, interactive approach to helping students refine and practice their telephone skills. All phone skills are covered in detail, including listening, question-ing, speaking, handling incoming and outgoing calls, customer orders, customer problems, and complaints. Examples of proper techniques are also included.
More Books About: Reverse Phone - Phone Directory - Reverse Directory - Phone Numbers - Phone Books - Address Directory - Directories Book Categories: Books Home Page - Reference Books - Computers & Internet - Professional & Technical - Business & Investing - Bestsellers Children's Books - Health, Mind & Body - Home & Garden - Parenting & Families - Sports & Outdoors - Travel - Top 100 Books Reverse Phone Directory > Books